Who's who at BII

Cathie Smith ABII, Director of BIIAB

Cathie directs and controls all activity connected with BII's awarding body, BIIAB, including qualification development and maintenance, business and client development and maintenance,  and the Social Responsibilities Initiative. She also represents the BIIAB qualifications at a government and industry level.

Henry Bennett ABII, Director of Finance

Henry is responsible for directing and controlling the financial management and strategy for BII and it's group of companies.  He is also responsible for risk management and compliance to ensure BII meets it statutory obligations.   

Denise Thomson ABII, Deputy Director BIIAB

Denise develops and maintains the quality assurance function (BII Excellence Programme) within BII and BIIAB. She is responsible for the approval and ongoing monitoring of centres.  Denise is also responsible for handling complaints and appeals, and manages the Centre Monitors and the Call Centre.

Vicky Jackson ABII, Head of Membership Services 

Vicky is responsible for the overall management of the Membership Department including managing the administration of member recruitment, renewals, telesales, customer services, membership literature, membership initiatives, and regional liaison.

John Melia CBII, Client Development Director and  Alice Cardwell-Hodges ABII, International Development Director

John and Alice work with breweries, independent trainers, pub companies and colleges to promote professionalism in the sector through qualifications. They also link into Police, Magistrates and Local Government on the key issues of Social Responsibility and Crime & Disorder Partnerships. They play an important part in helping to develop qualifications.

Gill Cooper ABII, Financial Controller

Gill is responsible for the financial management of BII and all its subsidiaries and to ensure that BII complies with all statutory obligations in respect of auditing, accounting and company and charity law.

Roland Matthews FBII, Centre Monitor Manager, Verena Surtees FBII Centre Monitor

Roland and Verena are responsible for conducting advisory, approval monitoring and assessment inspection visits and reporting back findings to BIIAB.