13-Sep-2006
National Customer Service week is launched this year on October 2nd. Designed to raise awareness of the importance of Customer Service and how it can lead to business success, BII is proud to be involved with this key date in the business calendar and supports the efforts to improve standards. For more information about this initiative visit www.nationalcustomerserviceweek.com
BII
Wessex House, 80 Park Street, Camberley, Surrey, GU15 3PT
Tel: 01276 684449, Fax: 01276 23045
Some pictures used by kind permission Laurel Pub Company
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BII is the trading name of the British Institute of Innkeeping, a private company limited by guarantee and registered in England as a charity. Company number 1601185. Charity number 283945. Registered office: Wessex House, 80 Park Street, Camberley, Surrey GU15 3PT. Website: www.bii.org Telephone: 01276 684449.
