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Important message for our members:

We are in the process of building a new platform for members, which will be launching later this month. If you need to make changes to your membership details, please contact our team on 01276 684449 for help and support.


To help us manage our service to you whilst the team is working from home during the pandemic, if you ring the BII, you may be asked to leave a message so that a member of staff can return your call as quickly as they are able.


Over this period, if you have any problems, you can still contact our helplines, quoting your membership number, or email

If you need access to the Helplines, please log in and visit

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Latest News

The BII welcomes the Prime Minister’s confirmation this afternoon that we can now move to Step 3 on the roadmap, allowing pubs in England to reopen...

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The BII is delighted to announce that Kate Nicholls OBE, CEO of UK Hospitality, has been awarded with the Franca Knowles Live your Life Award, for...

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The predicted ‘summer of socialising’ is set to drive the rising ‘at-home hospitality’ trend into a brand-new phase, according to new research from...

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BII Member Stories

The Puffing Billy & The Blue Ball Inn

In the picturesque outskirts of Exeter, The Puffing Billy (first listed in 1878) has finally found a strong identity with St Austell tenants Adam...

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Having taken over the helm of the Start Bay Inn from her father in 2006, Clair Stubbs is now juggling home schooling with attending to furlough...

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Nine Jars, Haverhill

Opposite a historic church in Haverhill, near Cambridge, sits the dynamic Nine Jars, a family business that brings together coffee, cocktails and now...

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