Podcasts

A new edition to our BII website see's an addition of podcasts put together with Trusted Partners Zonal & BII.
This series of podcasts involve L&T pub operators highlighting ideas, tips, learning and best practice from the best in the business. 

Episode 5

In the fifth and final episode of the Pioneering Pub People podcast, Molly is joined by Amanda and Nick Hemming, Licensee of the Year Award 2022

winners, as they discuss how they both got started in the business, how their offering at The Heron Inn has led to

success for the pub, why focusing on staff development is important, and what the future has in store!

Episode 4

In the fourth episode of our Pioneering Pub People Podcast in partnership with the BII, Molly is joined by Cassie Davison, Licensee of The Gate Hangs Well to talk about taking on a pub in Covid times, building the right offering for the pub, the value of customer care and technology, and the importance of maintaining a healthy work-life balance for The Gate Hangs Well’s team.

Episode 2

In the second episode of our new podcast series for pubs from the British Institute of Innkeeping and hospitality technology experts Zonal, Tanya Williams, publican of Cornwall’s award winning Polgooth Inn and Licensee of The Year 2018,
discusses the importance of working a four day week, expanding the business and how they attract tourists and locals alike.

Episode 3

In the third episode of our podcast series in partnership with the BII, Molly is joined by David Hage and Mark Osborne, winners of the Licensee of the Year award in 2019 with their pub The Railway. Topics covered include how both David and Mark got started in the industry and in their first pub, how they’re facing the current staffing crisis and the importance of having the right staff, and how technology helps them manage their three pub estate.

Episode 1

In this, the first episode of a brand-new podcast series for pubs from the British Institute of Innkeeping and hospitality technology experts Zonal, Chris Black, publican of Cornwall’s award winning Pityme Inn and Licensee of The Year 2021, talks tourist trade, takeaways, training, technology and the importance of failing.


Learn more about your BII Benefits

Hosted by Hannah Solomons, Head of Membership Development, these webinars are packed with information on how to use each BII Member Benefit, with time for you to submit your questions to Your BII Team at the end.  If you are interested in attending a webinar by Hannah or would like more information on our Benefits please email [email protected].

New dates coming soon.


HR, Staffing & Employment

Trusted Partners and Helpline Providers Bhayani Law provide several webinars on relevant topics and information to help you and your business. Click below to watch on demand.


More industry relevant webinars

Get Match Fit for XLMAS - Pt.1

As the Festive period and FIFA World cup 2022 coincide, Shield Safety kicked off their latest campaign to help the hospitality sector prepare for its busiest period in over a decade.

Life after the RLS

Swoop Finance held a webinar to help you understand cash flow solutions, start up loans and more after the RLS has ended.

Using Tech to help grow your business | Zonal & BII Technology Masterclass

Industry experts discuss how hospitality businesses of all sizes can use technology to grow and develop their business in the modern market.

Apprenticeships in Hospitality

 Training and qualification experts and Trusted Partners, BIIAB ran a webinar on apprenticeships in hospitality and how to upskill your staff. Click here to watch.

Natasha's Law & Allergens

As of the 1st October 2021, Trusted Partners and Helpline providers Shield Safety Group hosted a webinar to help train you and your staff.

Food Pre-Packed for Direct Sale

The requirements for labelling on pre-packed for direct sale (PPDS) foods changed in England, Wales and Northern Ireland. The new requirements help protect consumers by providing potentially life-saving allergen information on the packaging.