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Pub and hospitality trade bodies publish track and trace guidance for businesses 

Leading trade associations representing the UK’s pub and hospitality sectors have today issued joint guidance to businesses on supporting the Government’s track and trace customer registration scheme.

The guidance has been jointly produced by the British Beer and Pub Association (BBPA), British Institute of Innkeeping (BII) and UKHospitality. It aims to provide clarity to enable businesses to take positive steps towards achieving the scheme’s public health objectives, as well as businesses’ obligations and practical tips to implement a successful scheme.

The core principles of the scheme, its objectives and practical solutions are explained, including:

·     What information should be recorded

·     How the information should be recorded

·     Relevant issues regarding GDPR.

In a joint statement, the trade bodies said: “There has been a significant amount of interest from both businesses and customers about the track and trace scheme and some confusion also.

“It is a core component of the safe reopening of businesses and it is something that all venues are going to have to get to grips with. This can help us to avoid a second spike and the disastrous consequences that would entail, for society and business.

“This guidance provides clear instructions to businesses on their obligations and reminds them why it is important that they make a success of the scheme. It is in the interests of everyone in the country that we all understand our role in the scheme and its importance in the context of the COVID-19 pandemic.

“Businesses are urged to read the guidance thoroughly and ensure that they have the proper procedures in place before they reopen their doors to customers. If they are unsure abut any element, they should contact their trade association immediately.” 

More closures imminent without further intervention on energy bills, hospitality trade bodies warn

Industry trade bodies, Hospitality Ulster, BBPA, UKHospitality and the BII, have today jointly written to the Secretary of State for BEIS, the Rt Hon Grant Shapps MP, calling for further support for vulnerable pubs, brewers and hospitality operators, facing devastating energy costs which are crippling their businesses.


With over 1600 hospitality businesses already having failed in the last three months (CGA and AlixPartners research), the organisations issued a stark warning about the thousands more potential business failures in the sector without further support.


In addition, results from a recent joint survey of BII, UKH, BBPA and Hospitality Ulster members, revealed the ongoing fragility of pub businesses, with one in three at risk of failure in the next 12 months, 16% of members having no cash reserves and a further 23% with fewer than three months reserves left. This issue is simply crippling the entirety of hospitality, from pubs at the heart of their communities through to city centre restaurant chains.


With the Energy Bill Relief Scheme (EBRS) closing at the end of March, operators will be left with little to no support from its replacement, the Energy Bill Discount Scheme (EBDS) leaving them facing bills of at least three and a half times that of the equivalent period in 2022.


The letter follows a call from the BBPA in January for an urgent inquiry looking at poor conduct by energy suppliers to be held, as well as UKHospitality’s Chief Executive Kate Nicholls giving evidence to the BEIS Select Committee earlier this week on the impact of the energy crisis on the sector.


In a joint statement, the organisations they commented:


“Hospitality businesses have faced countless challenges over the last three years, being the first to close and the last to open in the pandemic, battling against soaring inflation in every area of their business, and more recently, huge disruption caused by industrial action. 


“Government has previously intervened to support our sector, recognising the tangible social value we provide, but if they fail to act at this crucial time, these essential businesses providing so much in our communities, villages, towns and cities will be lost forever.
“Spiralling energy costs and having to commit to long-term contracts at eye-watering rates, now represents the single biggest threat to their survival. 50% of respondents to the joint survey have had to renew their energy contracts in the last six months of 2022, at a time of when prices were unfairly high in a non-competitive market.


“We are calling on the Secretary of State for BEIS to recognise the impossible situation facing our nation’s pubs, bars, restaurants, brewers and all those venues in hospitality, all of whom support communities across the whole of the UK. Government must ensure suppliers deliver a framework of fair and reasonable energy costs for hospitality businesses, and direct energy companies to allow those who were forced into contracts in 2022 at untenable rates to renegotiate, reflecting the now much lower wholesale prices, but also the record-breaking profits these suppliers have announced.


“Formally recognising our sector as an energy intensive and vulnerable area of the economy, as it has been throughout the pandemic and beyond, would also allow them access to the enhanced support under the EBDS.


“Without this, thousands of otherwise viable businesses at the heart of their communities will be lost, along with local, flexible, skilled employment. The growth that Government needs can and will come from our sector, but without the support on energy bills the results will be catastrophic.”


Read the letter here

Pubs are at the heart of every community, powering growth and accessible employment

The BII has today written to the Chancellor, calling for further support for its members ahead of the Spring Statement in March.


Results from a recent joint survey of BII, UKH, BBPA and Hospitality Ulster members, revealed the ongoing fragility of pub businesses, with half of BII respondents at risk of failure in the next 12 months, 43% not making a profit and 1 in 3 having no cash reserves.


The pressure from soaring inflation and ever rising costs across their businesses over the past year has seen pubs forced to make major changes to their trading, further damaging their vital recovery, with 60% reducing opening times and 1 in 3 reducing opening days to mitigate the significant rise in energy particularly.


Steve Alton, BII CEO commented:


“Our nations pubs have been devastated by the huge inflationary rises across all areas of their businesses and in particular energy costs ,which now represents the biggest single threat to their survival. 50% of respondents to the joint survey have had to renew their energy contracts in the last 6 months of 2022, at a time of when prices were unfairly high in a non-competitive market. 


“It is vital that our pubs are recognised as the essential businesses that they are, at the heart of their communities, providing not just tangible social value, but also skilled and flexible local employment. We offer employment opportunities that are open to all with the ability to deliver essential business skills, to build skilled jobs and careers, in our sector and beyond. They need and deserve support and investment, and without it we will see widespread business failure on a huge scale.


“We are calling on the Chancellor to provide that support with a sector specific reduction in VAT and a long term business rate reform through a reduction in the rates multiplier for our sector, recognising our unique social value in every community. We are also asking for Government to deliver fair and reasonable energy costs for pubs and an ability to re-contract poor and unfair energy deals secured in 2022.


“These measures, alongside an enhanced draught duty reduction for beer served in pubs with full delivery of the Alcohol Duty Reform including a freeze in beer duty, would ensure our members and the wider hospitality sector can deliver the growth, employment and social value needed in towns and cities across the UK.”



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