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Letter to Members with 'Rebuilding your Business' Survey results February 2022

Last week, we asked our BII Members to complete a survey to give us insight into the realities for your businesses, following the disruption caused by the Omicron variant at Christmas and the full year of restrictions and lockdowns of 2021.

As always, your support in helping us gather this information is hugely appreciated, and has given us a clear picture to take to Government as they plan for the Spring Budget.

The results confirm many of the challenges that we were aware you were facing thanks to your responses to previous surveys over the course of the pandemic, but there are also some new and stark headlines about the very real danger that our sector is currently facing.

As always, we share these results with you, our members, first. You can read the press release that we will be sending out today, as well as the full report of results and our letter to the Chancellor, calling for the urgent interim support needed for your businesses.

Our survey also covered the support and services that we offer to you, our members, and we will be sharing the full results of that next week, but the whole team here are incredibly pleased to see that 95% of you would still recommend membership of the BII to other licensed trade professionals.

As a professional membership organisation and charity that exists to support you as licensees and the wider industry, your feedback is vital to ensure we continue to develop the help and guidance that we provide. You will be seeing lots of new additions to our support services going forward, based on what you have told us is important to you.

We will continue to update you on our progress with Government in terms of support you will need from them, as well as the development of the Hospitality Strategy via our place on the Hospitality Sector Council.

In the meantime, the team are here for you from Monday to Friday 9am to 5pm on 01276 684449 or [email protected], and you can access online support, 24 hours a day at

Many thanks again for your continued support.

View the survey results here
Read the letter to Rishi Sunak here

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