Located in West Harnham along the River Avon, The Old Mill Hotel is just a stone’s throw from the historical city of Salisbury and possesses stunning views across the river Nadder.

Steve Harris, licensee at The Old Mill, has introduced a number of sustainability-related changes to the operations, which have ultimately proved successful and culminated in the team being recognised as a BII Sustainability Champion. 

Steve began by improving and replacing commercial catering equipment with new and more energy efficient appliances. Adding smart thermostats to the premises have helped Steve to recognise the amount of energy consumed by his heating appliances, while also making it easier for him to adjust his sustainability behaviours and decision-making, accordingly, saving both energy and money.

Waste-reduction measures have also brought about huge amounts of success for Steve. By altering the menus at The Old Mill Hotel, customers have been able to adjust their orders to remove items, such as side salads, if they know they will not eat them. He has also found innovation in low carbon dishes after reducing the number of meat-based products on the menu. 

In terms of the team, Steve believes that a thorough and detailed staff induction programme can help to promote sustainable behaviours to his new members of staff. Existing team members are also given in-depth ongoing training that starts with the General Manager’s and filters down to all staff members. 

Where possible, Steve aims to source his food and drink locally, reducing the miles with transport. This allows him to sustainably keep his premises stocked with wet and dry offerings, while also helping local businesses. 
When quizzed on the importance of a sustainable future in the local community, Steve insists that he is keen to 
set an example for others:

“Our business is very community driven” Steve said.  “being the focal point puts emphasis on us to lead the way for a sustainable future.  We are trying to set an example that all can follow and would like to take the agenda forward with our customers for the betterment of all concerned.”

You can view The Old Mill’s website here.