Ten-to-One

Welcome to Ten to One — The BII's exclusive feature where we gather insights from our diverse community of members. Each quarter, we pose a thought-provoking question related to hospitality, and 10 different BII members share their unique perspectives and advice on the topic. From industry trends to operational challenges, Ten to One provides real experiences and opinions from across the hospitality sector. Whether you're looking for fresh ideas, professional guidance, or just want to stay updated, Ten to One offers a wealth of knowledge straight from the front lines of the industry. Explore all previous editions below to gain valuable insights and inspiration.

How do you keep teams motivated and inspired?

How do you keep your team motivated and support your people’s career development?

What are you doing to make your business more sustainable?

How are you driving trade forward and taking advantage of new customer trends?

What are you doing to create magic and keep your customers coming back for more?

How are you proactively welcoming a broad spectrum of customers into your pub?

What business tip or piece of advice would you most like to share with fellow BII members?

How do you plan to attract new customers and retain existing ones?

How is tech helping you to run a more efficient business?

What really useful lessons have you learned this summer?

What is the biggest benefit of being a BII member?

How do you intend to get the tills ringing this spring and summer?

How have you stayed focused and positive during the pandemic?

How will you maximise the opportunities over the winter and festive period?

How are you preparing for an end to lockdown?

Staff matters – from recruitment to creating a great workplace

What was your best decision of 2019 & what are your hopes for 2020?

What’s your best-selling dish and does that change at Christmas?