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Professional Trainer of the Year - Sponsored by Star Pubs and Bars

Winner: Donna Hewitson

This award focuses on the trainer’s innovative approach to training design, delivery methods, recognition of learning styles, evaluation skills and a commitment to continuous personal development. 

Individual Operator Trainer of the Year - Sponsored by the BII

Winner: Glen Duckett of the Eagle and Child, Ramsbottom

This award is for individual operators or managers responsible for training in their own premises. It focuses on innovation, their approach to training and their skills in coaching and developing their teams on a daily basis.


Training Company of the Year - Sponsored by Greene King Pub Partners

Winner: Springboard & Diageo

This award recognises training companies and organisations which demonstrate an innovative and modern approach to training and development, set against clear objectives and individual needs.  The judges were particularly expecting to see some real innovation in both methods and types of training used as well as a company that embraced diverse training needs.  

Best Development Programme (Leased & Tenanted Companies) - Sponsored by Wadworth

Winner: Greene King Pub Partners

This award sets out to recognise innovation and excellence in supporting operators and employees through structured, accessible and flexible training whilst being able to demonstrate the benefits of such training by measuring the impact on both company, outlet or individual performance. 

Best Managed Company for Training (Less than 30 outlets) - Sponsored by Admiral Taverns

Winner: Anglian Country Inns

Highly Commended: Fayre Inns

This award looked at companies in the managed licensed retail sector operating less than 30 outlets. Judges were looking for evidence of commitment to supporting all levels of employees through structured, accessible and flexible training, and companies that can demonstrate that their people and supporting them through excellent training are at the centre of their business ethos.

Best Managed Company for Training (More than 30 outlets) - Sponsored by CPL Training

Winner: Stonegate Pub Company

Highly commended: St. Austell Brewery

The judges were looking for some really solid measurement of the effectiveness of training both in terms of internal staff development and retention as well as actual commercial results.  They also grilled the entrants on how training was contributing to ‘future proofing’ their businesses against the challenges facing their industry as well as evidence that training was really embedded in their people culture.


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