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Terms and Conditions of Membership

Your BII Membership fee covers the period for 12 months from the date of joining or renewal, and is payable in advance.

You may resign your membership at any time in writing to Membership Services, British Institute of Innkeeping, Infor House, Lakeside Road, Farnborough, Hampshire, GU14 6XP or by email to 

Please note that only written resignations will be accepted. Refunds will only be given if the resignation is received by the BII up to a maximum of 14 days from the date of joining or date of renewal, whichever comes first. After that time, no refund will be payable.



Welcome to your BII

From here you can access all the member benefits and services you need and get updates on all the latest news from around the BII network. At the top of the page you’ll find a calendar of all the upcoming events to help you plan – even the latest weather for your area – and by scrolling down you can find information on how to access our helplines, search BII Marketplace and BII Knowledge Bank and find details of the latest BII Member offers. 


BII Marketplace is an exclusive directory of expert suppliers hand-picked by the BII to provide best-in-class products and services for its members.


Business Tools

The BII has partnered with leading companies to provide you with access to a Employment Contracts builder, a BII Job Board, a Food App and access to the best eLearning platform in the country.

Knowledge Bank

A one stop resource for business tools and market knowledge; including business calculators, business planning tools, and expert market analysis and guidance from Marketplace Partners and more.


This page is only available to BII Members. Login or Join today.

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Join the BII today!

Expert advice, guidance, helplines, mentoring, qualifications and a range of free and discounted business services that you won’t find anywhere else – for less than the price of a pint each week!

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01276 684449

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