Frequently Asked Questions


What benefits do I have access to as a BII member?

As a BII member, you gain exclusive access to a suite of invaluable resources tailored to support your business growth. Benefit from our Staff Contract Builder, tap into a network of trusted partners, attend industry-leading events, and stay informed with regular updates on critical news and information relevant to your business. Most importantly, unlock access to our expert helplines, available to assist you with any queries or challenges you may encounter along your business journey. Click here to explore our interactive guide on the extensive benefits awaiting you as a member.

How much does membership cost?

Annual membership of the BII is just £155+VAT on Direct Debit. You can join as a member online here, or over the phone with one of our Membership Team on 01276 684449.

How do I connect with other members?

The strength of the BII has always been our amazing network of over 13,000 members. Getting involved in our awards and events where you can meet and network is a great start. Whether connecting with other members local to you, or finding like-minded operators - there is something for everyone.

What does MBII/FBII mean?

As a member of the BII, you will be given post-nominals to use. A new member of the BII is an MBII (Member). If you have been in the trade for over ten years and a member of the BII for more than three, you can be upgraded, free of charge, to an FBII (Fellow). We also award our highest grade of membership once a year at our Summer Event, the CBII (Companion) This recognises those who have truly gone above and beyond to support the BII, our aims and to champion the licensed trade in everything they do. If you think you qualify to become a Fellow, please get in touch with the team on 01276 684449.

I can’t log on what do I do?

If you are an existing member and are having trouble logging in, our team are on hand Monday to Friday from 9am to 5pm to help. Please call us on 01276 684449 or email [email protected] for help. If you are not yet a member, our team can also help you join us and be part of something bigger.

How do I update my contact details?

As an existing member, you can log in and manage your contact details and more in your account. Simply log in at the top of the screen and then find "My BII Account" in the Member Zone menu. From there you can update contact information. As always, if you need help with anything, our team are on hand Monday to Friday 9am to 5pm on 01276 684449.

Where can I find my membership number?

All of your membership details can be found in "My BII Account" which can be found (once you are logged in) in the Member Zone menu. Your membership number is at the top of your account page.




What do I need to know before I get my first pub?

Taking on your first pub is a huge undertaking and you need to know as much information as possible before signing any agreement. Joining the BII gives you access to independent, professional advice as well as offering a wide range of information about where to find your pub, what the opportunities and challenges can be and much more. See our "Run a Pub" page for our Top 5 Essential Steps before you take the plunge.

How do I find available pubs to run?

Whether you are looking for a tenancy or lease, finding out about Turnover Partnership Agreements or buying a pub outright, we can help. Check out our Industry Advice pages for all the information you need no matter the business model, and see our Find a Pub page for more information.

What are the different ways of running a pub (L&T, Turnover, Freehouse etc)

The pub sector has a variety of different ways for you to get involved in running a pub. You can be a manager of a venue, a tenant or lessee, running your own business from a site owned by a pub company, a franchise operator, or a freetrader - either owning a pub outright or renting from a commercial landlord. If you are looking to run a pub, there are a number of resources available on the BII website, but the best place to start is our Run a Pub page.

Where can I advertise for staff?

Depending on your venue and the staff requirements you have, advertising locally can work well with signs in the window, on local Facebook groups, asking customers etc. For more specific roles such as chefs, you may need to look a little further afield. Hospitality Jobs UK offer BII members special rates to advertise for team members. Taking on an apprentice is also a great way to get raw talent into your business to train and develop. Our sister company, BIIAB are an End Point Assessment organisation who award successful apprentices, and HIT Training, our Trusted Partners can help you with setting up an apprenticeship.

Community owned pubs – how does it work, what support is available?

Running a pub as a Community Owned venue can be very challenging. You need to remember that it is still a business and needs to be run as such - volunteer led organisations need structure and commitment so it is always advisable to have support from organisations that can help. The BII can help with all aspects of running a pub, but check out Pub is the Hub and the Plunkett Foundation for more information about specifically running a Community owned pub.

I have a rent review coming up, can you help me?

Rent reviews and other life-cycle events can be complex. We offer all members support via our Landlord and Pubco Helpline. In the first instance, contact our team on 01276 684449 and they can put you in touch with the helpline. We also have our Accredited Advisors - Accountants, Solicitors and Chartered Surveyors - who are independently verified and accredited to the highest standards and can help you with professional services, vital to your business.

I am looking for a supplier/have a problem with a supplier.

We run our Trusted Partner programme, giving members access to trusted professionals offering relevant products and services. You can find out more by visiting our Trusted Partners page.

How long does the PEAT course take? Do I have to do it one go?

PEAT takes on average 2 hours to complete. You do not need to complete it in one sitting, your course progress will be saved if you decide to pause and come back to it later.